Please read the following terms and
conditions of DrLoveBug.com Online Service Agreement carefully. By
accessing the information on DrLoveBug.com site, you confirm that you
understand, accept and agree to be bound by the terms and conditions of
this Agreement. If you do not wish to accept these terms and conditions,
you may not access DrLoveBug.com site. All references to DrLoveBug.com
in this agreement shall include the www.drlovebug.com web site, Synergy
Direct Products, Inc and its directors, officers, employees,
consultants, shareholders, agents and attorneys as applicable. Access to
DrLoveBug.com is restricted to the individuals 18 years of age and
Product Return Policies
Return policy can be found here.
do not keep all merchandise in inventory, in our warehouses. We cannot
guarantee that a product listed as "In Stock" will actually ship right
away, as inventory can change significantly from day to day. In rare
cases, a product may be in stock when you place your order, and sold out
by the time your order is processed. If any selected merchandise is
temporarily out of stock, your credit card will not be charged until the
merchandise is shipped to you. Please note: Any items not in stock when
you place your order will be shipped immediately when received from the
manufacturer at no additional cost.
Back-orders (Out-Of-Stock Items)
merchandise includes items that are not currently in stock. In most
cases, these items are on order from the manufacturers. When we receive
the product, we notify you by email and ship it to you promptly.
Back-ordered products usually come into stock within one to four weeks
but can occasionally take longer. If your order is not ready to ship
within 30 days, we will send you an update by email. If, for any reason,
we determine that a back-ordered item will no longer be available, we
will notify you immediately by email, cancel the item from your order
and delete the item from our catalog. A refund for back-ordered items
will be applied to your credit card within 1 business day. If payment
was made by check or money order, you will be given a store credit. If
you prefer a check refund, please contact us by email at:
Customs and Import Duties Information
may be subject to import duties and taxes, which are levied once the
package reaches your country. Additional charges for customs clearance
must be borne by you; DrLoveBug.com has no control over these charges
and cannot predict what they may be. Customs policies vary widely from
country to country; you should contact your local customs office for
further information. Additionally, you are considered the importer of
record and must comply with all laws and regulations of the country in
which you are receiving the products. It is your responsibility to know
the laws of your country and community as they apply to adult products.
We will not be held responsible nor will we issue credit for items
seized by the customs service of any country.
will make every effort to respond to your customer queries, feedback
and order information as quickly as possible. However, due to
fluctuating order volume, there may be delays in our response time to
your request. Please submit any requests by using the email forms
located on our 'Contact Us' page, and throughout the site.
our best efforts, a small number of the items in our catalog may be
mispriced. If the correct price of an item sold by DrLoveBug.com is
higher than our stated price, we will, at our discretion, either contact
you for instructions before shipping or cancel your order and notify
you of such cancellation.
PROMOTIONS TERMS AND CONDITIONS
are: Sales, Deals, Coupons and Discount Codes. We may introduce other
price-reducing incentives intermittently, which will also fall under
these terms and conditions.
Only one promotion can be applied to
each product purchased from the website. For example: if you have a
coupon discount code applied to a product and you consider purchasing
that product in a deal or a kit (with a bundle of several other eligible
products for the discounted price that applies to the deal/bundle),
then you must choose which promotion to apply. You can purchase the
product by choosing the kit or you can purchase each product from the
kit a la carte and then apply the coupon to the selected product only.
Please select the most effective option for your purchases.
Sale items. No additional discounts can be applied to items already on sale.
date. All promotions have an expiration date and time. You must place
your order before the expiration date / time. We do not guarantee
promotions after the expiration date.
Last Updated: 12/01/2015